- Clinical THERAPY
Referrals, Funding Options & Practitioner Information
Understanding referral pathways, funding options, and practitioner types can help you access the most appropriate support for your needs.
Michelle Barratt Psychology Administrative Services provides guidance on Medicare referrals, WorkCover Queensland, NDIS, DVA funding, and practitioner selection to help make the process of accessing care as simple and straightforward as possible.
Clinically informed Support
Michelle Barratt Psychology provides a neutral, professional hub that connects you with the right clinician — so therapy can stay focused on you.
Table of Contents
What type of referrals do we accept?
We accept a range of referral pathways and funding options to ensure you can access the care you need.
Please Note: We are a private billing practice and do not bulk bill. Payment is required on the day of your appointment. If you have an eligible Medicare referral, we can process your rebate directly to your bank account following your session.
We provide support for individuals navigating workplace injuries, stress, or psychological trauma under WorkCover Queensland.
- How does it work?: You must first consult your doctor to obtain a WorkCover Medical Certificate and lodge your claim directly with WorkCover QLD.
- What do you get?: Once approved, WorkCover funds your psychological consultations to assist with your rehabilitation and return-to-work journey.
- What are the Out-of-Pocket Costs?: Approved WorkCover claims are typically billed directly to WorkCover QLD with no out-of-pocket cost to you. (Note: Please confirm with our admin team if your specific provider matches our billing schedule).
- What do we need from you?: Before your first appointment, we require your approved Claim Number, your Case Manager’s details, and a copy of your current medical certificate.
Ready to make an appointment?
If you have your referral ready, or if you would like to book a private session (no referral required; full private fees apply), please reach out to our administration team.
Phone: 07 3185 0040
Online Booking
Mental Health Care Plan (MHCP) via a GP
If you wish to claim Medicare rebates for your sessions, you will need a valid Mental Health Care Plan.
- How do I get a referral?: Schedule a longer appointment with your General Practitioner (GP) to discuss your mental health. They will assess your needs and write a formal referral alongside a Mental Health Care Plan.
- What do you get?: This plan grants you access to Medicare rebates for up to 10 individual sessions per calendar year.
- What are the Out-of-Pocket Costs?: Because we are a private practice, there will be an out-of-pocket gap fee between our session price and the Medicare rebate.
- What do we need from you?: Please email us a copy of your MHCP and your formal referral letter prior to your first session.
- Please Note: We are a private billing practice and do not bulk bill. Payment is required on the day of your appointment. If you have an eligible Medicare referral, we can process your rebate directly to your bank account following your session.
WorkCover QLD
We provide support for individuals navigating workplace injuries, stress, or psychological trauma under WorkCover Queensland.
- How does it work?: You must first consult your doctor to obtain a WorkCover Medical Certificate and lodge your claim directly with WorkCover QLD.
- What do you get?: Once approved, WorkCover funds your psychological consultations to assist with your rehabilitation and return-to-work journey.
- What are the Out-of-Pocket Costs?: Approved WorkCover claims are typically billed directly to WorkCover QLD with no out-of-pocket cost to you. (Note: Please confirm with our admin team if your specific provider matches our billing schedule).
- What do we need from you?: Before your first appointment, we require your approved Claim Number, your Case Manager’s details, and a copy of your current medical certificate.
National Disability Insurance Scheme (NDIS)
We welcome NDIS participants looking to improve their mental health, well-being, and daily capacity.
- How does it work?: We can provide services to participants whose funds are Self-Managed or Plan-Managed. (We are unable to accept Agency/NDIA-managed participants at this time).
- What do you get?: Services are billed in accordance with the current NDIS Pricing Guide under the Capacity Building support category. There is no out-of-pocket gap fee for NDIS-funded sessions.
- What do we need from you?: Your NDIS number, your Plan Manager’s billing email (if applicable), and a copy of the relevant goals in your NDIS plan so we can establish a service agreement.
Department of Veterans' Affairs (DVA)
We are proud to support current and former serving members of the Australian Defence Force through DVA funding pathways.
- How does it work?: You will need a referral from your GP (via a D904 referral form or standard referral letter referencing your veteran card status).
- What do you get?: DVA Gold Cardholders and eligible White Cardholders receive fully funded psychological sessions. We bill DVA directly, meaning there are no out-of-pocket gap fees for eligible veterans.
- What do we need from you?: Your DVA file number (found on your veteran card) and your GP referral letter.
Do I need a referral to see a psychologist?
Do I need a referral to see a psychologist?
No! A referral is not required to see a psychologist. While a referral is a helpful way to alleviate costs associated with appointments through Medicare rebates, you are welcome to attend as a private client.
Choosing to pay privately offers full autonomy over your treatment without needing a GP assessment first. However, if you wish to access the Medicare Better Access Scheme, you will need a valid Mental Health Care Plan (MHCP) – make clickable to jump to MHCP section and a formal referral letter from your General Practitioner. This plan currently grants access to Medicare rebates for up to 10 individual sessions per calendar year.
Please note that MBP is a private billing practice and does not bulk bill. For those paying privately or using a referral, payment is required on the day of your appointment. If you have a valid Medicare referral, our administration team can process your rebate directly to your bank account following the session.
Information for Referring General Practitioners
We highly value our partnership with local GPs and aim to keep communication seamless.
Important Billing Notice for GPs: Please advise your patients that we are a private billing practice and do not bulk bill. Gap fees will apply for Mental Health Care Plan consultations.
- How to send referrals:
- MedicalObjects: Michelle Barratt Psychology
- Secure Fax: 3009 0075
- Email: admin@michellebarrattpsychology.com.au
Please ensure your referral letter explicitly states the number of sessions requested (usually 6 for an initial MHCP referral) and includes your provider number.
Our Partnership Network
At Michelle Barratt Psychology, we strive to foster strong connections with local referrers, creating a supportive network for our clients. We are proud to collaborate with the following allied health providers and businesses, enhancing the journey for all involved:
- Media 96.5
- Wynnum Plaza Medical Centre | Telephone: (07) 3396 2768
- Oxley Family Medical | Telephone: (07) 3379 8181
Ready to make an appointment?
If you have your referral ready, or if you would like to book a private session (no referral required, full private fees apply), please reach out to our administration team.
- Phone: 07 3185 0040
- Online Booking
Who Should I Book With
When you decide to seek support for your mental health, the first hurdle can often be the terminology. If you look up local practitioners in Australia, you will see a mix of Clinical Psychologists, General (Registered) Psychologists, Registered Counsellors, and Accredited Mental Health Social Workers.
While they all share a baseline goal—to help you feel better and navigate life’s challenges—their university training, legislative regulations, Medicare rebates, and clinical focuses differ significantly under Australian standards. Here is a straightforward breakdown of what each professional does and who they are best for.
1. Clinical Psychologist
Clinical Psychologists specialise in the assessment, diagnosis, and treatment of complex or severe mental health conditions and psychiatric disorders.
- Training: They have completed at least 6 years of university training, including a Master’s or Doctorate degree specifically focused on clinical psychology and psychopathology. Following university, they must complete an intensive 1 to 2-year registrar program to obtain a “Clinical Endorsement” from AHPRA.
- The Framework: They operate heavily from a clinical and scientific framework, using evidence-based psychotherapies to assess, diagnose, and treat complex mental illness.
- Medicare Rebates (Better Access Scheme): Under a GP Mental Health Care Plan, they attract the highest tier of Medicare rebate (leaving a lower out-of-pocket gap for the client in a private practice setting).
Best For: Complex, long-standing, or severe psychiatric conditions. If you are seeking an official diagnostic assessment or treatment for conditions like severe clinical depression, complex trauma/PTSD, bipolar disorder, personality disorders, or eating disorders, a Clinical Psychologist is highly recommended.
2. General Psychologist (Registered Psychologist)
General Psychologists are highly trained mental health professionals who work with a vast array of life struggles and common mental health conditions across the lifespan.
- Training: They have completed a minimum of 4 to 5 years of psychological university study, followed by 1 to 2 years of heavily supervised internships or a specialized Master’s degree. They are fully registered with AHPRA (Australian Health Practitioner Regulation Agency) and must adhere to a strict national code of ethics.
- The Framework: Like Clinical Psychologists, they utilise evidence-based frameworks such as Cognitive Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT) to help clients understand human behavior, modify thought patterns, and build coping mechanisms.
- Medicare Rebates (Better Access Scheme): They are fully covered by the Medicare Mental Health Care Plan scheme, though their rebate rate is slightly lower than a clinical specialist’s.
Best For: The vast majority of day-to-day mental health concerns. They excel at helping clients navigate mild-to-moderate depression, generalized anxiety, stress management, grief, relationship changes, burnout, neurodivergent support (like ADHD/Autism coping strategies), and behavioural issues.
3. Accredited Mental Health Social Worker (AMHSW)
Mental Health Social Workers are uniquely specialized practitioners who look at a person through an environmental and social lens, rather than just an individual psychological one.
- Training: They hold a Bachelor or Master of Social Work degree, followed by at least two years of full-time supervised clinical experience specifically within a mental health setting. They must be formally accredited by the Australian Association of Social Workers (AASW).
- The Framework: They look at the “whole picture.” They evaluate how your family dynamics, socio-economic status, housing stability, and systemic challenges impact your mind. They provide evidence-based therapies just like psychologists, but pair it with practical, systemic advocacy.
- Medicare Rebates (Better Access Scheme): Yes. They can accept standard GP Mental Health Care Plans and offer Medicare rebates similar to General Psychologists.
Best For: Individuals whose mental health is heavily intertwined with practical life complications or trauma. They are ideal for people navigating family court, domestic violence recovery, chronic illness, NDIS coordination, or those who need a mix of practical social advocacy alongside emotional therapy.
4. Counsellor / Psychotherapist
Counsellors provide a supportive, talk-therapy environment focused heavily on immediate life difficulties, emotional expression, and personal growth.
- Training: Unlike psychologists and social workers, the title “Counsellor” is not legally protected by AHPRA in Australia, meaning training varies from short online certificates to advanced Master’s degrees. It is vital to look for a practitioner registered with the ACA (Australian Counselling Association) or PACFA (Psychotherapy and Counselling Federation of Australia) to ensure proper tertiary education.
- The Framework: Humanistic and client-centered. They focus less on giving you a medical/psychiatric diagnosis and more on providing an empathetic, safe space to unpack your emotions, look at relationship patterns, and process life milestones.
- Medicare Rebates (Better Access Scheme): Registered Counsellors are generally not eligible for Medicare rebates under a GP Mental Health Care Plan. However, their base hourly rates in private practices are often lower than private psychologists, meaning the total cost out of pocket can end up being quite comparable.
Best For: Situational life stressors and emotional processing. If you are navigating a standard relationship breakup, standard grief/loss, career transitions, general personal growth, or simply want a compassionate person to talk through your thoughts weekly, a qualified counsellor is an excellent fit.
Finding the Right Fit
Ultimately, the most important factor in therapeutic success isn’t just the letters after a professional’s name—it is the therapeutic alliance (the quality of the connection and trust you share with them).
If you are unsure where to start, an extended consultation with your GP is a great first step. They can help evaluate your specific needs, write an appropriate referral pathway, and match you with the precise type of professional best equipped to help you heal.
Please be advised that you’ll receive a response within 24 to 48 hours.
If in crisis, please call 000.
*Your personal information will be handled in the strictest confidence in accordance with the Allied Health Privacy ACT, 1988.